Can I cancel my order?

Cancellation requests must be submitted before the package has been transferred to the shipping carrier.

We will do our best to accommodate cancellation requests, but cancellations are not guaranteed once fulfillment has begun. Once a package has been accepted by the carrier, the order can no longer be canceled.

If special circumstances apply after shipment, contact us at support@bluesundaymarketplace.com. Any exception will be reviewed individually under our return policy.

What if my package arrives later than expected?

Delivery dates shown at checkout are carrier estimates and do not include Blue Sunday’s order-processing time unless specifically stated otherwise.

Once Blue Sunday has shipped your order using the shipping service selected at checkout, carrier delays are outside our direct control. A carrier delay does not make the original shipping charge refundable when the correct shipping service was purchased and used.

If Blue Sunday accidentally uses a different shipping service than the one you purchased, please contact us so we can review and correct the issue.