What is your return and refund policy?

Due to the nature of our products, all sales are final and we do not generally accept returns or exchanges.

We understand that unusual circumstances can arise. At Blue Sunday’s discretion, we may make an exception and authorize a return on a case-by-case basis. Approval of one return does not create an ongoing right to return products or change our general final-sale policy.

Any return must be approved by Blue Sunday in writing before it is sent back. Products returned without prior authorization may not be eligible for a refund.

If a return is exceptionally approved, the product must be returned unopened, unused, untampered with, and in its original condition and packaging. Once the return is received and inspected, an approved refund will be limited to the eligible merchandise purchase price, plus any applicable tax that must be refunded by law.

Original shipping charges are non-refundable once the order has been shipped using the service selected at checkout. This includes situations where the carrier delivers later than its estimated delivery timeframe. Shipping fees pay for the carrier service purchased and used and do not constitute a guaranteed delivery date unless the selected shipping service expressly includes a carrier-backed guarantee.

Return shipping is the customer's responsibility unless Blue Sunday specifically agrees to provide a prepaid return label.

What if Blue Sunday makes an exception for me?

Any exception we offer is a one-time customer-service accommodation and does not modify our standard final-sale policy.

For an approved exception:

• The product must meet the return conditions we provide.

• The refund applies to the eligible product purchase price, not the original shipping charge.

• Applicable taxes will be handled as required by law.

• Return shipping is not reimbursed unless Blue Sunday specifically agrees otherwise.